Frequently Asked Questions

Find answers to common questions about using Slotix.

Getting Started

How quickly can I get started?

Most professionals are up and running in under 10 minutes. No technical knowledge required. Just create your account, add your services, set your availability, and you’re ready to accept bookings.

Do I need an invitation code?

Yes, Slotix uses an invite-only registration system. You can get an invitation code by requesting access through our website or from an existing Slotix user.

Can I import my existing appointments?

Yes! You can import appointments from Google Calendar. Connect your Google account in Settings > Integrations, and your existing events will sync with Slotix.

Bookings & Calendar

How do clients book appointments?

Clients can book through:

Your personal booking page (shareable link)
Telegram bot (AI-powered conversations)
WhatsApp (if enabled)

What happens when a client books?

The appointment appears instantly on your calendar
You receive a notification
The client receives a confirmation
Automated reminders are scheduled

Can I manually add appointments?

Yes, you can add appointments directly from your calendar. Click on an empty time slot, select or create a client, choose a service, and save.

Payments & Pricing

Does Slotix charge commission on bookings?

No! Unlike many other platforms, Slotix never charges commission on your bookings. You keep 100% of what you earn. You only pay a simple monthly subscription.

Can I track payments?

Yes, each appointment has a payment tracking feature. You can record payment amount, method, and mark it as paid or pending.

AI Features

How does the AI chatbot work?

The AI chatbot handles conversations on Telegram and WhatsApp. It can answer questions about your services, show availability, and complete bookings—all through natural language conversations.

Can I customize the AI’s personality?

Yes! You can define the tone, style, and language the AI uses. Make it match your brand voice so clients feel they’re talking to you.

Which AI providers are supported?

Slotix supports multiple AI providers:

OpenAI (GPT-4)
Anthropic (Claude)
Google (Gemini)
DeepSeek

Technical

Is my data secure?

Yes. Slotix is GDPR compliant with:

Encrypted data at rest and in transit
Optional two-factor authentication
Data export and deletion capabilities

What devices can I use?

Slotix works on any device with a web browser:

Desktop computers
Tablets
Smartphones

The interface is optimized for mobile use.

What languages are supported?

Slotix supports Italian, English, German, French, Spanish, and Portuguese. The interface and AI chatbot can operate in all these languages.

Support

How do I get help?

Email us at info@slotix.ai
Browse this documentation
Contact support through the app

Can I request new features?

Yes! We love hearing from users. Send your feature requests to info@slotix.ai.